Terms and Conditions

Voyage Maison Application Updates SMS Terms

Effective date: 15 July 2026
Last updated: 15 July 2026

These SMS Terms govern the Voyage Maison Application Updates messaging programme operated by Voyage Interfaces, Inc (“Voyage,” “we,” “us” or “our”).

By choosing to receive text messages through this programme, you agree to these SMS Terms. Your participation is optional and is not a condition of submitting a Maison membership application.

These SMS Terms supplement our Terms and Conditions and Privacy Policy.

1. Programme provider

The programme is provided by:

Voyage Interfaces, Inc
Programme name: Voyage Maison Application Updates
Email: support@voyage.inc
Website: https://www.voyage.inc
Business address: 1111B S Governors Ave, Dover, DE 19904

2. Programme description

Voyage Maison Application Updates is a non-marketing SMS programme for people who submit a Maison membership application and separately choose to receive application updates by text.

Messages may include:

  • confirmation that we received your application;
  • notice that your application is under review;
  • occasional application-status updates;
  • one optional invitation to reply with a short written statement about your interest in joining the Maison;
  • the outcome of your application; and
  • membership portal access instructions if you are selected.

This programme is not used to send advertising, product offers or unrelated promotional messages.

The programme is not intended for an ongoing conversational exchange. You may send one reply to an optional application prompt. For support or other questions, contact support@voyage.inc.

3. Consent and enrolment

You may opt in through the publicly accessible Maison membership application.

The application form asks you to enter a mobile telephone number and provides a separate SMS checkbox that is unchecked by default.

The checkbox states:

Send me application updates by text. I agree to receive up to 7 non-marketing SMS messages from Voyage Interfaces, Inc about this application, including status updates, a request for a reply, the decision outcome and access instructions to our membership portal. We will first send one verification text to confirm your phone number. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is optional and is not a condition of applying.

You consent by actively selecting the SMS checkbox and submitting the application.

The application can be submitted without selecting the checkbox. Applicants who do not opt in will receive essential application information by email.

No other SMS opt-in method is currently offered for this programme.

4. Telephone-number verification

After you select the SMS option and submit the application, Voyage will send one verification message through Twilio Verify to confirm that you control the telephone number provided.

You must enter the verification code on the Voyage website before we send subsequent programme messages.

The verification message is separate from the seven application-related programme messages described below.

Requesting or receiving a verification code does not enrol you in unrelated marketing programmes.

Do not share a verification code with another person. Voyage will not contact you to ask you to disclose your verification code.

5. Message frequency

Message frequency: up to seven programme messages per application, plus one separate telephone-number verification message.

The number and timing of messages may vary depending on the progress and outcome of your application.

Voyage will not exceed the disclosed maximum unless we first provide an updated notice and obtain any additional consent required by law.

6. Message and data charges

Message and data rates may apply.

Charges depend on your mobile carrier and service plan. Voyage does not charge a separate fee to participate in the programme.

Contact your mobile carrier if you have questions about your text-message or data plan.

7. How to opt out

You may opt out at any time by replying STOP to a programme message.

Supported opt-out keywords may include:

  • STOP;
  • STOPALL;
  • UNSUBSCRIBE;
  • CANCEL;
  • END;
  • QUIT;
  • REVOKE; and
  • OPTOUT.

Keywords are not case-sensitive.

After a valid opt-out request, you may receive one final message confirming that you have been unsubscribed. No further Voyage Maison Application Updates programme messages will be sent unless you later opt in again.

The current confirmation message is:

You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe.

Stopping SMS messages will not:

  • withdraw or invalidate your Maison application;
  • negatively affect the consideration of your application;
  • cancel an existing Maison membership; or
  • prevent Voyage from sending essential application or account communications by email.

8. Opting in again

After opting out, you may be able to resume messages by replying START to the Voyage messaging number or by completing a new opt-in process made available by Voyage.

We may require you to verify your telephone number again.

Opting in again applies only to the programme described in the notice presented to you at that time.

9. Help

Reply HELP or INFO for assistance.

You may also contact:

Email: support@voyage.inc
Website: https://www.voyage.inc

For account-specific or detailed support, email is the preferred contact method. Do not send passwords, verification codes or unnecessary sensitive information by SMS.

10. Number ownership and accuracy

By enrolling, you confirm that:

  • you are the subscriber or authorised user of the mobile telephone number provided;
  • you are authorised to consent to messages at that number;
  • the information you provide is accurate; and
  • you will notify Voyage if you stop using or controlling the number.

You must not enrol another person’s telephone number without their permission.

If your telephone number changes or is reassigned, you should update your account information or contact support@voyage.inc promptly.

11. Delivery and availability

SMS delivery is subject to effective transmission by your wireless carrier and other service providers.

Delivery may be delayed or unsuccessful because of:

  • carrier or network availability;
  • device settings;
  • blocked or filtered messages;
  • an inactive or disconnected telephone number;
  • technical problems;
  • service interruptions; or
  • circumstances outside Voyage’s reasonable control.

Delivery is not guaranteed.

Wireless carriers are not liable for delayed or undelivered messages.

The programme may not be available through every carrier, telephone number type, country or location.

12. Links in messages

Some programme messages may contain a secure link to your application outcome, Maison membership portal or access instructions.

You are responsible for protecting access to your device and any private link sent to you.

Voyage will not ask you by SMS to provide:

  • your password;
  • a complete payment-card number;
  • a bank-account password;
  • a government identification number; or
  • your telephone verification code.

The Maison application and membership are free. Be cautious of messages claiming that payment is required to obtain or activate Maison membership.

13. Privacy

Voyage’s collection and use of information associated with this programme are described in our Privacy Policy.

Information processed in connection with the programme may include:

  • your telephone number;
  • the consent wording presented to you;
  • consent date and time;
  • form version;
  • source page;
  • IP address;
  • verification status;
  • message content;
  • replies;
  • message delivery information;
  • STOP and HELP requests; and
  • opt-out or suppression status.

Voyage does not sell or rent mobile telephone numbers, SMS opt-in information or messaging consent. Voyage does not share mobile information or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

We may disclose mobile information to service providers acting on our behalf, including Twilio, where needed to provide telephone verification and operate the messaging programme. We may also disclose information where required by law.

We do not allow service providers to use your programme information for their own marketing.

We do not use SMS information to train Voyage’s or another organisation’s general-purpose artificial-intelligence models.

14. Service providers

Voyage uses Twilio to provide:

  • telephone-number verification;
  • SMS transmission;
  • delivery information;
  • messaging infrastructure;
  • keyword processing; and
  • opt-out and help-message management.

Twilio and mobile carriers may process limited technical and delivery information as necessary to transmit and manage messages.

Their operation of messaging networks and infrastructure may also be governed by their own terms and privacy practices.

15. Programme changes and termination

Voyage may change, suspend or discontinue the SMS programme.

Where reasonably practicable, material changes affecting your participation will be communicated through an updated version of these SMS Terms, a website notice, SMS or email.

Ending or discontinuing the SMS programme does not automatically:

  • withdraw an application;
  • cancel a Maison membership;
  • terminate access to the Maison portal; or
  • prevent essential communications from being sent by email.

16. Changes to these SMS Terms

We may update these SMS Terms to reflect changes to:

  • the messaging programme;
  • message categories;
  • service providers;
  • technical systems;
  • carrier requirements; or
  • applicable laws and industry standards.

The updated terms will be posted at https://www.voyage.inc/sms-terms with a revised “Last updated” date.

Where required, we will obtain new consent before materially changing the types of messages sent or using your consent for a materially different purpose.

17. Contact us

Questions or complaints about the programme may be directed to:

Voyage Interfaces, Inc
Email: support@voyage.inc
Address: 1111B S Governors Ave, Dover, DE 19904
Website: https://www.voyage.inc

You may also reply HELP to a programme message for assistance.